Privacy Policy

COOKIE NOTICE

On this website, we use cookies and other similar technologies, usually jointly referred to as cookies. Different cookies are used for various reasons. Here we describe the different types of cookies we use and why, and your optional settings regarding cookies.

You choose if you want to consent to us placing cookies that are necessary on your device. Your consent means that we will gather information about how you use the website, which may be combined with other information we have about you.

SIA KLLIKI (below referred to as “Klliki), is responsible for placing cookies from the website www.klliki.com (“the Website”) and the controller for the processing of your personal data which is sometimes collected via cookies when you visit the Website.

For more information about our processing of personal data, take a look at our Privacy Policy. In that notice, you will also find our contact information if you have any questions about our use of cookies or anything else.

What Is a cookie?

The type of cookie that we all know about is a tasty treat. However, in the digital world, a cookie is usually a small text file that is stored on, and during later visits retrieved from, your computer, mobile phone or equivalent device with internet connection when you visit this Website.

To find out more general information about cookies, please visit the websites aboutcookies.org.uk and www.allaboutcookies.com.

Different types of cookies

There are two types of cookies based on how long they are stored on your device: session cookies and persistent cookies. Session cookies are stored temporarily on your device when you visit a website and is automatically deleted when you close the browser. Persistent cookies are stored on your device for a certain period until you, or the server sending them, deletes them.

There are also two types of cookies based on who the sender is: first-party cookies and third-party cookies. First-party cookies are placed by the website you are visiting. Third-party cookies are placed by another domain and thus do not originate from Outlet snus, but from one of our partners.

We use all four types of cookies on this Website.

Cookies can also be divided into different categories based on their purpose. For this reason, we have divided our cookies into four categories: necessary, performance, functionality and marketing. These categories are explained in more detail in the section below.

Cookies used on this Website

For us, all cookies are important since they help us to give you the best user experience of our website. But we also realize that you may be of a different opinion, and we value your integrity and your right to block cookies which are not necessary.

To enable you to chose which cookies you wish to consent to on this Website in an easy manner, we have divided all our cookies into four categories based on their purpose. Here we explain why we use these different categories of cookies and what you gain by giving your consent. You chose in your Cookie settings the categories you want to consent to.

Cookies Settings

Necessary cookies are required for you to use basic functions on this Website, for example to securely log into your account and add products to the shopping cart.
Performance cookies allow us to analyze how visitors use and navigates on the Website, to measure the effectiveness of our online marketing and communication, and to understand what interests our visitors, so we can improve the performance of the Website. For instance, by reviewing statistics, discover and fix errors, and to adjust the design of the Website.
Functionality cookies are used by us to recognize you as a returning visitor to the Website, to give you a better user experience, for example by remembering your settings and if you are logged into your account.
Marketing cookies register your individual activity to the Website, such as the pages you visit and the links you interact with. By tracking and analyzing your online behavior, we can tailor the content, functions and offers on the Website so they are relevant for you based on your preferences. We may also share this information with others to get our communication across. Since we collaborate with affiliate networks, application developers and other service providers to market outlet snus
elsewhere than on this Website, this means that information about you may be shared and used to give you personalized offers on other websites and applications, and to analyze the effectiveness of our offers.

Do you feel unsure about what marketing cookies means? If so, you can find more general information about internet-based advertisement by the use of cookies on the website www.youronlinechoices.com.

Use of Google Analytics

Klliki uses Google Analytics to gather information about how our visitors use the Website in order to evaluate how we can improve and further develop it.

Google Analytics is a tool that uses third-party cookies from Google to collect information on how the visitor interacts with the Website. The information contained in these cookies, including your IP address, will be shared with Google, and stored and used by Google Analytics on servers in the USA.

If you wish to avoid being tracked by Google, they offer a free add-on that can be installed in your browser. This add-on from Google can be found on https://tools.google.com/dlpage/gaoptout.

How to avoid cookies

There are mainly three different ways to avoid or delete unwanted cookies.

If you have given your consent to the use of cookies on the Website, but later on wish to withdraw or modify your consent, you can do this at any time by changing your settings under Cookie settings.

Cookies Settings

You can also block or limit certain types of cookies in your browser’s security settings. This setting typically means that your browser will automatically decline the storage of cookies or inform you every time a website requires you to store cookies on your device.

Lastly, you can review and delete the persistent cookies which have been stored on your device after a visit to this Website via the security settings of your browser.

Kindly note that if you chose to block or limit cookies on this Website, some services and functions may be inaccessible. You may also be required to enter your password on several occasions during the same session.

Changes to this notice

Kindly note that we may change the information in this cookie notice when needed, for example, if we want to clarify something or if we change the way we use cookies.

It is your responsibility to read through this notice every time you visit the Website. To find out if any changes has been made, you can see the date of the last update below.

This notice was last updated on October 10th 2021.

MANAGER AND HIS CONTACT INFORMATION

Personal data processing controller: UAB Snus Outlet

Our contact details for personal data processing: are sales@klliki.com. With this contact information, you can ask questions about the processing of personal data.

By using the services of our online store and purchasing goods, you agree to the processing and storage of your personal data.

UAB Snus Outlet (hereinafter referred to as “we”, “us”, “us”, and “our”) undertakes to process only such personal data as is necessary for the performance of our business, compliance with regulatory requirements and contractual obligations, as well as for the protection of legitimate interests. We process your personal data in accordance with applicable data protection laws, including the European Union (EU) General Data Protection Regulation and other legislation governing the processing and protection of personal data.

We have taken the necessary technical and organizational measures to ensure the security of personal data, which ensures the protection of your personal data from accidental disclosure, exchange or other illegal data processing.

PURPOSES OF THE PROCESSING OF PERSONAL DATA

In order to register you in our online store, thus providing you with the opportunity to receive binding promotions and services, as well as offer you other benefits and privileges, we process your name, surname, telephone number, and e-mail.

In order to identify you as a buyer and recipient of goods, issue an invoice, ensure delivery of goods and fulfill other obligations arising from the concluded Agreement, we process your name, surname, telephone number, e-mail address, residential address, and billing information.

We will process your name and e-mail in order to send you transactional and administrative communication materials, such as registration or confirmation of purchase, a reminder of an incomplete purchase, or details of the delivery of the product.

In order to provide answers to your questions by filling in the communication section of our website, to contact our staff directly by phone or electronically, we process the personal data you voluntarily provide – name, surname, telephone number, and e-mail address, as well as other information provided. Your personal data will only be used to contact you and answer your questions, comments, or suggestions.

In order to perform quality control of customer service, to organize the fulfillment of the contractual obligations of the service, and to ensure the ordering of the product by telephone, a telephone conversation may be recorded. Records of conversations are kept for a maximum of 3 months, unless requested by law enforcement authorities or criminal offenses have been identified. This service is provided by a telecommunications service provider with whom we have a cooperation agreement.

In order to send promotional materials, discounts or other special offers based on your interests, to which you have given your consent, we process your name, e-mail address, telephone number, purchase and website visit history information. You may opt out of receiving such messages at any time by using the automatic opt-out option provided in your email by changing your profile settings, deleting your stored cookies, or sending a request to unsubscribe from info@Klliki.com.

In order to process your application for the purchase of goods on installment, we process:

Name;
Surname;
E-mail address;
Delivery address of your purchased goods;
Phone number.

In order to participate in lotteries and competitions for goods and services, we process your name, surname, e-mail and telephone number. By expressing a wish to participate in lotteries and contests, you agree to the processing of your personal data.

REMINDER FOR PENDING PURCHASE

We would like to inform you that we will send out a technical support e-mail within 10 hours from the moment when you have not finished making a purchase in our online store. This is necessary to make sure that you have not encountered any technical problems at the time of purchase and to cancel the product reservation.

PERIOD OF STORAGE OF PERSONAL DATA

We will store your personal data for as long as necessary to achieve the above processing purposes, unless longer storage is required or permitted by applicable laws and regulations. If the data is processed on the basis of your consent, the data will be processed as long as your consent is valid and has not been revoked.

TRANSFER OF PERSONAL DATA

In order to fulfill our obligations to you, we may transfer your personal data to business partners, and data processors who perform the necessary data processing on our behalf, such as IT infrastructure developers and maintainers, marketing agencies, leasing companies, courier services, etc. These companies are required by law and our cooperation agreement to protect your personal data and to process it only in accordance with our stated purposes.

Upon request, we may transfer your personal data to government and law enforcement authorities to protect your legal interests, if necessary, by drafting, filing and defending legal claims.

PLACE OF PROCESSING OF PERSONAL DATA

We mainly process your personal data in the EU / EEA, and your personal data is not sent or processed in a country outside the EU / EEA, unless we process personal data through cookies.

CHILDREN

We do not provide services for minors. In the event that we become aware that we have obtained and processed the personal data of minors, we will take appropriate action to delete that personal data.

YOUR RIGHTS REGARDING THE PROCESSING OF PERSONAL DATA

In accordance with the General Data Protection Regulation and the legislation of the Republic of Latvia, you have the right to:

1) access their personal data and receive information regarding their processing;

2) request to correct incorrect, inaccurate, or incomplete personal data, or to correct them yourself by logging in to your profile;

3) delete your personal data (“be forgotten”), except in cases where the law requires us to keep the data;

4) revoke the previously given consent to data processing;

5) restrict the processing of your data – the right to request that we temporarily stop processing all your personal data;

6) request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);

7) apply to the Data State Inspectorate.

We may make changes to the Privacy Policy at any time without notice. The amendments take effect after their publication on the website. You are responsible for periodically reviewing this Privacy Policy to ensure that you are aware of the changes.

The last change to the Privacy Policy was made on May 13, 2021

RETURN POLICY

We have made every effort to provide you with the highest quality goods. However, if you are not completely satisfied with your purchase, we will refund your money or exchange the item within 14 business days of receiving it, provided the item is still in perfect condition.

All goods are quality controlled and inspected for defects before shipment to customers. If you have received a product that is not in perfect condition, please contact us immediately.

Please be careful when unpacking and wrapping the product!

The goods must be returned in their original packaging so that they are not damaged during shipment.

Each refund will be considered on a case-by-case basis, but we reserve the right not to cover the cost of returning the item. Please contact us for more details.

Once we have received and inspected the returned product, you will be notified by e-mail.

RECEIPT OF A REFUND

You will receive a confirmation email once we have received your returned product in our warehouse and verified that all conditions have been met.

The refund will be transferred to the bank account or credit card with which the purchase was made.

Please note that it may take up to 10 business days for the transfer to take place, depending on your banking time. It depends on each individual card issuer, and unfortunately, we can’t influence this process.

.Terms of service

By visiting our site and/or purchasing something from us, you agree to our “Service” and you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including the additional terms and conditions and policies referenced and/or available via hyperlink. These Terms of Service apply to all users.

Terms of Refunds