Shipping & Payments
Payment
How do I pay for my order at www.klliki.com ?
You can pay with your Debit- and credit card, Bank Link (Citadele, Mastercard, Visa, Swedbank, Luminor,Revolut, SEB) and also Bank Wire Transfer as payment options also we are accepting crypto currency payments. After some time will be available payments with Pay Pal.
Yes absolutely, Communication between you, us and Stripe is encrypted when card data is exchanged. We use the highest level of security and Outlet Snus never handles or stores any credit card details. We use some of the largest and safest payment platforms as Stripe and bank links. Also our company is legit what you can check in Europe Tax payers data base.
Right now this payment method is unavailable ,we will make it available when it will be working.
You will be redirected to PayPal to complete the payment. Kindly contact customer support at PayPal if you have any questions regarding the payment.
You can make an advance payment to our bank account using IBAN and Swift. You will receive an email with Instructions after placing your order. The bank transfer will reach us within 1-2 banking days. Once received, your order will be processed and shipped. If you didn’t receive an email with instructions or for a custom order or payment you need to contact us at sales@klliki.com.
Payment issues?
I can’t seem to find the order confirmation email, yet money has been taken out of my account. When will I receive a confirmation email for my order?
Check your spam folder first. If you still haven’t received your confirmation after roughly 30 minutes, contact us at sales@klliki.com . The amount may occasionally, but very rarely, be reserved but immediately refunded to your account within a few banking days if the connection between the bank and our system is severed.
Refund
Usually it take 1-3 business days to refund your money.
Shipping
No, we don’t have, a minimum or maximum order limit
Yes, we sell in every EU country as well to country’s where is free trade with EU.
Yes , outletsnus ship/sell nicotine pouches ,vapes to Finland, Latvia and Estonia.
Cost is visible in your order checkout.
Orders in EU/UK less than 79€, Shipping Cost-9.99€
Orders in Baltic States LV/LT/EST less than 69€ Shipping Cost-4.99€
All orders EU/UK in outlet snus over 79€ FREE SHIPPING
All or Orders in Baltic States LV/LT/EST over 69€ FREE SHIPPING
Parcels is delivered by DHL/GLS/Smartpost (Itella)/Omniva.
How long does it take for my package to arrive?
Smartpost Parcel Machine (1-3 working days)
Omniva Parcel Machine (1-3 working days)
GLS (3-7 working days)
DHL ECONOMY (3-7 working days)
DHL EXPRESS WORLDWIDE (1-2 working days)
Yes, we always attach tracking numbers,
so you can easily follow the progress of your order. If you don’t get your tracking code please contact sales@klliki.com
Keep in mind that the delivery time varies depending on what shipping alternative you choose. Check your tracking code. If your order is delaying please contact us at sales@klliki.com
Please contact us if you want to cancel your order, it can only be canceled if it has not yet left the warehouse, it is therefore vital that you contact us at sales@klliki.com as soon as possible.
Product returns are partially possible and can be found in more detail in the “Return Policy” section.
What countrys do you deliver your products?
We deliver products to almost all European countries where nicotine pouches are available for purchase.
Estonia, Latvia, Lithuania, Finland, Austria, Czechia, Denmark, Germany, Hungary, Poland, Sweden, Belgium, France, Italy, Luxembourg, Netherlands, Slovenia, Bulgaria, Croatia, Monaco, Romania, United Kingdom, Greece, Portugal, Spain, Ireland, Liechtenstein, Norway, Switzerland, Andorra, San Marino. For other countrys, you need to ask privately writing to sales@klliki.com
Duties & taxes
Since regulations differ, we refer to the regulations in your nation.
www.klliki.com fully disclaims all responsibility for delivering replacement orders in the event the goods is confiscated by customs.. If you order something to be sent outside of the EU, please get in touch with your local customs office for information because each nation has different customs regulations. The tax is already included in the price for items going within the EU. As a buyer, it is your responsibility to confirm that the product can legitimately be imported into the nation of your choice. The recipient is need to cover any additional customs fees.
Yes, you, as the customer, are responsible for assuring that the product can be lawfully imported to the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.
Do I need to pay customs fee?
Outletsnus.com is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.